Contact us

The quickest way to reach the editorial team is by email.

What we can help with

• Something on the site that's wrong or out of date. Tell us which page and what you saw at the casino; a screenshot helps.
• Questions about how we score or how we're paid.
• Privacy requests, such as asking what we hold about you (almost certainly nothing beyond your email).
• Complaints about the site itself.

We read every message and aim to reply within a few working days.

What we can't help with

We're not a casino, so we can't see or change anything in your casino account, speed up a withdrawal, or restore a bonus. For those, contact the casino's customer support.

If you're unhappy with how a casino has handled a complaint, it has to tell you about its independent dispute resolution service once you've been through its own process. The Gambling Commission's website explains how that works.

Need support rather than a reply from us?

If you're contacting us because gambling is worrying you, please don't wait for an email. Call the National Gambling Helpline on 0808 8020 133 (free, 24/7) or visit BeGambleAware.org.